Change the Rules with Amazing Experiences

Posted on August 24, 2009

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Customer experiences are the core value proposition a great experience enables you to set yourself aside from the pack. This article seeks to change the rules by raising several questions to consider when creating a distinctive customer experience. The wow factor is found by clearly embracing the brand promise and finding creative ways to inspire singular customer experiences.

Source: http://blogs.bnet.com/customer-service/?p=209&tag=nl.e713

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Posted in: Marketing