10 Breakthrough PR Techniques from a Master

Posted on February 20, 2010


  1. Humanize the story. How do you humanize a semiconductor chip? We took the lead designer on the press tour with us. Storytelling is even more relevant today – you need content rich in flavor and texture to get over the Internet noise level.
  2. Let necessity be the mother of invention. Because of our lightweight budget, Lou says I inspired the agency to take risks and deviate from the norm. But frankly, we were a second tier player who wanted first tier visibility; traditional strategies and tactics just weren’t going to cut it.
  3. Pitch David versus Goliath. A classic. Everybody loves a David vs. Goliath story.
  4. Internal leadership. This is a requirement. A top exec has to be willing to stick his neck out, sell up, fight for resources, and take the heat. 
  5. Set aggressive goals. The best way to get the management team on board is to set aggressive goals and metrics and then meet them. And if you fall a bit short, trust me, nobody will complain. 
  6. Commit exec resources. Successful PR requires executive commitment to drive internal strategy and planning, do press tours, and to build media relationships by dropping everything and be a resource when the press calls.  
  7. Skip the Kool-Aid. Too many executives breathe their own fumes and expect the media to just rollover and write big stories about their products. Always start with a strong dose of objective reality.  
  8. Lead with the Wall Street Journal. Cultivate relationships and break big news with the WSJ, then sit back and man the phones when everyone else picks up the story.
  9. Let customers and analysts tell the story. Especially true for tech or B2B, line up analysts and customers to bring credibility to a big launch.
  10. No events, just one-one-one interviews. We never did a PR event, just one-on-one interviews. Big time investment, big payoff. 

Reference article: http://blogs.bnet.com/ceo/?p=3620&tag=content;col2

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